The Residency Mentor (TRM) delivers and is paid for its products or services by its customers through the TRM website and it’s managed payment portal. Payments are accepted by TRM by credit card, as agreed between TRM and the customer. TRM accepts payment in full for any purchased products or services, or limited installment payments. In any case, all payments must be made in full prior to delivery of all customer final approved products or services.

In the event payment, whether in full or partial, has been made and the customer has notified TRM in writing that is canceling the purchase of TRM products and services, TRM will cancel all recurring charges on a Client’s credit card and refund any payments previously made by the customer. No further services or products will be created, delivered or provided to the customer upon such notification, and the customer shall not have any right, title or interest in the use of any materials previously submitted to the customer for review or approval. No further charges will be incurred by the customer or charged by TRM as of the date of such notification.

Customers of TRM that initiate a purchase through TRM's payment gateway by credit card agree that the purchase price paid can and will be authorized as either a one-time payment in full, or as a recurring periodic payment, depending on the option selected by the customer at the time of purchase as indicated on the TRM Purchase website pageIn the event the credit card does not authorize the next scheduled recurring charge, TRM will notify the customer and request an updated means of payment for the recurring charge(s). If the customer declines or otherwise fails to provide an updated means of payment, the products or services contracted to be provided by TRM will be immediately cancelled.